At Heather Shannon Coaching, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your Personally Identifiable Information (PII) in compliance with U.S. privacy regulations.
What Information Do We Collect?
When visiting our website, signing up for services, or making inquiries, you may be asked to provide personal details such as your name, email address, phone number, or other relevant information to enhance your experience.
How We Use Your Information
The information you share with us may be used in the following ways:
- Personalizing your experience by delivering content and services suited to your preferences.
- Improving our website functionality to better serve you.
- Administering surveys, promotions, or other site features.
- Sending you updates or responding to inquiries, including follow-ups after interactions via live chat, email, or phone.
How Do We Protect Your Information?
We prioritize your security and take reasonable precautions to protect your data. We utilize regular malware scanning and maintain site integrity, though we do not handle sensitive payment data like credit card numbers.
Use of Cookies
Our website uses cookies to enhance user experience. Cookies help us remember your preferences and compile data about site traffic. This allows us to improve our offerings and optimize future interactions.
You can adjust your cookie preferences through your browser settings. If you choose to disable cookies, some features may not function properly, but your general experience on our site should remain unaffected.
Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.
Google and Third-Party Services
We use Google Analytics and Google AdSense to track site performance and deliver relevant ads. You can manage your preferences through Google Ad Settings or opt out of the use of cookies via the Network Advertising Initiative.
California Online Privacy Protection Act (CalOPPA) Compliance
In line with CalOPPA, we:
- Allow anonymous access to our site.
- Provide a visible privacy policy link on our homepage or the first significant page upon site entry.
- Inform users of changes to the policy on our Privacy Policy page.
- Offer options to update personal information via email or by logging into their account.
Do Not Track (DNT) Signals
We honor Do Not Track signals and do not track, plant cookies, or use advertising if DNT is enabled in your browser.
Children’s Online Privacy Protection Act (COPPA)
We do not market to children under 18 years of age, nor do we knowingly collect PII from minors.
Fair Information Practices
In compliance with U.S. privacy laws, we will notify you within seven business days via email in the event of a data breach. You also have the right to pursue legal recourse should your data be mishandled.
CAN-SPAM Compliance
We comply with the CAN-SPAM Act, ensuring that emails are accurately labeled and provide clear opt-out options. If you wish to unsubscribe from our communications, simply email us, and we will promptly remove you from our contact list.
